Priority Shippers Help Center

The History Page

View shipments, track packages, and perform actions

Part 1

Viewing Your Shipments

1

Access the History Page

Navigate to the History tab to view all your shipments in a list view. The History Page is your central hub for managing past and current shipments.

Priority Shippers History page showing shipment list with tracking numbers and filters

The Shipment History page with search filters and shipment list

2

Search and Filter

Use the search bar to find shipments by tracking number. Admin users can also filter by user to view shipments created by specific team members.

Part 2

Tracking a Shipment

3

View Tracking Updates

Click on a shipment's tracking number to open a floating window displaying real-time tracking updates and delivery status.

Priority Shippers tracking popup showing travel history and delivery status updates

The tracking window showing real-time shipment updates

Part 3

Package Details

4

View Package Information

Click the View Package Details button to open a floating window showing comprehensive package information, including weight and shipping charges.

Priority Shippers Package Details floating window showing weight, rates, tracking number, and dimensions

The Package Details window showing weight, charges, tracking number, and quote details

Part 4

Additional Actions

5

Access the Actions Menu

Click the Actions dropdown on any shipment row to access additional options:

Priority Shippers Actions dropdown menu showing Print Label, Send By Email, Create Pickup, Void, and Duplicate Order options

The Actions dropdown with available shipment options

6

Print Label

Select Print Label to open the shipping label in a new browser window. You can print it directly or download it as a PDF.

7

Email Label

Select Email Label to send the shipping label to the shipment's sender contact person via email.

8

Create Pickup

Select Create Pickup to schedule a carrier pickup directly from the History page. See the Scheduling a Pickup guide in the help center for details.

9

Void Shipment

Select Void Shipment to cancel a shipment. You will be prompted to confirm before the shipment is voided.

Warning: Voiding a shipment cannot be undone. Make sure you no longer need the shipment before proceeding.
10

Duplicate Shipment

Select Duplicate Shipment to copy a previous shipment to the Ship Page. This pre-fills the To and From addresses, package details, and rates — saving you time when shipping to the same destination.

You're All Set!

You now know how to use the History Page to track, manage, and take action on your shipments in Priority Shippers.